Job was satisfactory though with some conflicting findings

Job was satisfactory though with some conflicting findings about the tyres condition as compared to findings of the Vauxhall dealership during service a month ago. Further, they charged me less than the initial quote I got from this website so good value for money. However, I did not like staff's response to my phone call at the time of collection. The staff was rude in expressing that he was not happy that I called after waiting for 5 mins for anybody to attend me at the reception. There was no reception bell or any other instructions for customers in case they do not find anybody at the reception.