May 17, 2017
One of the worst things about visiting the car mechanic is not having a clue what he’s talking about. If you’re somewhat of a motor expert, then chances are you’ll understand most of it but if you just know the basics, then you might find yourself confused with all of the information provided. The best thing to do in this case is to break things down using an effective questioning technique. Here are some of the best questions to ask your car mechanic the next time you find yourself in need of a repair job.
What are your accreditations?
Although it’s not essential to ask your mechanic about their qualifications, it helps ensure you’ve come to the right place. A relevant certification such as ISO Standard or VOSA Registered shows that the mechanic has been trained and is qualified in his field of expertise.
Can you show me the problem?
If you’re worried your mechanic is over-charging you, feel free to ask them to show you where the problem is. The visual aid will help you to better understand the problem and if the mechanic is reluctant to show you, then you know something’s not right.
What happens if it’s left unrepaired?
It’s important to know the long-term effects of the problem if left unfixed. This is especially important if you’re struggling to afford the overall cost of the repair job. In some cases, it may only be a minor fix that can wait while other issues may need to be repaired as soon as possible.
What parts are you going to use on my car?
Don’t be afraid to ask what parts are going to be used to help repair your car. Refurbished and used parts may cost less, but it’s important to know what your mechanic intends to use on your vehicle.
Do you offer any type of Guarantee?
Before agreeing to anything, find out if the repair job comes with a warranty or guarantee and for how long the coverage will last.
How did you repair it?
You may not understand everything that is said, but at least you’ll gather a basic understanding of the work carried out. It also helps to build a relationship, so you can always come back if you have any future problems that need attention from a loyal and trustworthy mechanic.
Can I have a written quotation?
To protect against hidden fees, ask for a written quotation. In some cases, the mechanic may need to carry out necessary repairs that weren’t included in the first quotation. Make sure the mechanic gives you a call to get the green light before carrying out any additional repairs.
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