They never called to book me in! After a week I sent a message, still no response.

They were super friendly, made me feel welcome. Reassuring from point of quote to booking. They even order multiple parts before my appointment to ensure they had all they needed to ensure a quick turn around. And they only took like 3 hours. Really pleased. I only picked this garage based upon the staff at quoting, they were the 3rd cheapest and 2nd soonest available, but the customer service won it hands down for me. Cheers guys. I haven't stopped telling my friends and family about how great you were.

Terrible, got a text message the day before it was booked in, saying that due to unforeseen circumstances they couldn't do it. Replied to the text, as instructed, but no response. So now I can't use my car, and I need to book it in somewhere else.

Disappointed. Booked for an MOT at 4pm, after arriving and waiting nearly 20 minutes in the queue whilst the chap had a pointless conversation with his mate about oil filters he then told us that apparently the only man that does the MOT's was out with covid. Could have called/contacted us earlier in the day to inform us. Poor service

They accepted job and then never contacted me to book the job in. I even tried calling them on numerous times and No on answers the phone, so I had to book the work elsewhere!

Never contacted me, gone elsewhere.

The centre cancelled my MOT appointment, and could not reschedule it, According to centre there MOT technician was sick for a week. I ask if they can accommodate me on some other store, but they didn't find any appointment for me. this store has always some issues. sometime ago I book to change my tyre plus free Alignments check, when I arrived for my appointment some of there equipment were not working. they did not informed of that made me do that journey for nothing. When Went again on my reschedule appointment they change the tyres but could not do Alignments check because again something wasn't working. however some of the guys working there are very friendly.

Accepted the offer and the garage never called me back. Emailed them and still no response!! not very professional!

I pre booked online and waited 4 days for them to answer me. Waited for the call which never came. I had to call them. Disappointed!

did not call me