I booked in with Piston & Rotor last Friday, the 27th Jan, as they called me to advise of available time slots. I turned up late due to a meeting that ran over at work, but called to say so and they were very understanding. Within minutes of arriving we were out testing the car whilst it was hooked up to the diagnostic equipment, I was talked through potential issues, and the tests continued for half an hour, at each stage I was kept informed of progress. Thankfully the problem was deemed not too serious, was rectified an don my way within the hour! These guys are amazing!!-no frills, no fuss just solid engineers who know their game and want to do a good job at the right price. I would recommend them without any issue, and will definitely be using them again to look at my brother-in law's Audi. Great Service-Keep it up!